After-Sale Service

After-Sale Service

Department of Service and Exploitation of engineering systems and communications renders service of systems of main, reserve or temporary power supply. Throughout three years our clients receive consulting help of any character at exploitation of self-contained power supply.
For servicing the following aspects are important: fast reaction at an emergency situation, individual attitude, and the most important thing - aiming at the prevention of malfunctions, timely diagnostics, supervision and control over power equipment work.

 

Servicing means a chain, starting from consultations on operation and finishing by designing technical decisions on planned or major repairs.

Department of Service and Exploitation of TETRA Electric Group of Companies is a timeliness and safety in work, coordination of personnel’s actions, efficiency of reaction to debugging, and power equipment routine maintenance as well.

Service and Exploitation of power stations:

  • round-the-clock watching of operators
  • after-sale service with full diagnostics of all systems
  • realization of a complex of services: beginning from the fuelling and ending with servicing and repairing
  • control of main parameters of power equipment operation

We carry out:
  • the control of existing power installations
  • the monitoring of engineering systems and communications
  • the supply and connection of diesel generator sets (DGS) of necessary capacities
  • tests of diesel generator set (DGS) at idle mode and under the load with the usage of self-contained loading station of our own production
  • training of the clients’ personnel

Our advantages:
  • repair base, which allows to carry out repairs of power equipment at the service centre of the company;
  • electro-technical laboratory for power equipment diagnostics;
  • our own car park, which allows to react quickly to urgent calls for debugging of power supply systems;
  • guarantee liability for the repaired power equipment;
  • highly skilled specialists on common building and wiring works;
  • efficiency;
  • aiming to the decision of the client’s problems

You can get the consultation of our sales managers just calling (812) 334-59-08, (812) 332-27-07